Frequently Asked Questions

Here are some Rush Custom Tees FAQs:

  • What is your minimum order quantity for custom T-shirts?

    We welcome custom t-shirt orders of any size, from 1-500 pieces per design. Whether you need a single special shirt or outfitting a large team, we'll ensure the same premium quality and attention to detail for every order. Contact our customer service team to discuss your specific needs!

  • How quickly can I receive my customized tee order?

    Great news - we offer lightning-fast 24-hour turnaround on in-stock garments! Once your design is approved, we'll have your custom shirts ready the next business day. Need to know exactly when your order will arrive? We'll calculate your specific delivery date based on your location and preferred shipping method. Say goodbye to long waiting times - we're here to get your custom apparel to you quickly!

  • What file formats do you accept for custom T-shirt designs?

    For your customized tees, we accept various file formats:
    • AI (Adobe Illustrator)
    • EPS
    • PDF
    • High-resolution JPG/JPEG (300 DPI or higher)
    • For best results, vector files (AI or EPS) are preferred for PNG files with transparent backgrounds, especially for designs with text or logos.

  • Do you offer design services if I don't have artwork ready?

    Yes! Our in-house design team would love to help bring your custom T-shirt ideas to life. We offer complimentary basic design services with your order, and our talented designers can also work with you on more complex custom designs to create exactly what you envision. Let us know your ideas, and we'll discuss how we can make your customized tees stand out!

  • What's your return and exchange policy?

    We stand behind our quality and want you to be delighted with your custom T-shirts. We'll replace damaged or defective items at no cost if you receive damaged or faulty items. For customized tees, returns are only accepted if there's a printing error on our part. Please inspect your order upon receipt and notify us within 48 hours of any issues.

  • Can I Order The Same Custom Shirt Design Again?

    Yes! We save all customer designs at Rush Custom Tee. Just contact us with your name and tell us what was on your original shirt - we'll pull up your design right away and can make you another one. It's that easy to get more of your favorite custom shirts!

What Our Customers Say

Absolutely loved my experience with Rush Custom! The quality of the t-shirt printing is top-notch, and the colors turned out vibrant and exactly as I envisioned. The team was super helpful and responsive throughout the process, making it easy to bring my design to life. Plus, the turnaround time was impressively quick! I can’t wait to order again for my next project. Highly recommend!

Kimleigh R.

I had a fantastic experience with Rush Custom for my t-shirt printing! The entire process was smooth and straightforward. The team guided me through the design options, and the final product exceeded my expectations. The print quality is amazing, and the shirts are so comfortable to wear. They even delivered ahead of schedule! I will definitely be coming back for more custom shirts in the future. Highly recommended!

Joharra S.

I couldn’t be happier with my order from Rush Custom! The t-shirt printing is outstanding—the details in my design came out perfectly. The staff was incredibly friendly and attentive, making sure I was satisfied every step of the way. The shirts are not only stylish but also super soft and comfortable. Plus, they delivered right on time! I’ll definitely be using them again for my future projects. Highly recommend!

Abegail C.